I had most horrendous working with this company. I had them come out service the appliance of which the technician stated all we had to do was unplug the appliance for 24 hours and plug it back and the problem will fix itself. We paid $95 for his less than 5 minutes of looking and our appliance and leaving. When we followed the instruction and the problem escalated, we had to call the company again to service the appliance again since we had 30 days recall for him to come with the service guarantee. They failed to show 1st appointment and didn't call. We rescheduled for another appointment and again they failed to show up again. When I called to ask why they failed to show up for the 2nd time, the receptionist was VERY hostile and defensive. Very unprofessional and unreliable. To make long story short, I am out of $95 and the company never followed up with any repair or service that actually fixed the problem. It was the worst experience.
All USA
I had most horrendous working with this company. I had them come out service the appliance of which the technician stated all we had to do was unplug the appliance for 24 hours and plug it back and the problem will fix itself. We paid $95 for his less than 5 minutes of looking and our appliance and leaving. When we followed the instruction and the problem escalated, we had to call the company again to service the appliance again since we had 30 days recall for him to come with the service guarantee. They failed to show 1st appointment and didn't call. We rescheduled for another appointment and again they failed to show up again. When I called to ask why they failed to show up for the 2nd time, the receptionist was VERY hostile and defensive. Very unprofessional and unreliable. To make long story short, I am out of $95 and the company never followed up with any repair or service that actually fixed the problem. It was the worst experience.