McDonald's
1900 Shorrock Street, Lakewood, Lakewood Township
Website:
mcdonalds.com
Phone: +1 732-920-5409
Opening hours:
Mon06:00-23:00
Tue06:00-23:00
Wed06:00-23:00
Thu06:00-23:00
Fri06:00-23:00
Sat06:00-23:00
Sunclosed
Categories:
Cafe Establishment Food
Suggest updates
Worst experience of my life!!! Will never be going back. Ordered through the drive through (the inside was closed) the young girl was laughing while taking our order acting silly and kept asking how many fries we would like..."5....15...wait how many?" When we only ordered one. Out of frustration I did not say a word but simply pulled away before I even paid for the food because the way they were behaving made me think they could be under the influence. I am not one to risk my food being messed with. As I pulled away, The manager Justine (if that's even her real name) proceeded to hang out the drive through window and scream profanities at me. My mother and I pulled to the front of the building and went inside and asked for the Manager and again the same girl who was cursing at us proclaimed herself to be manager. She continued to argue with us and scream in our faces complaining that she had to "cook" our food and we didn't even pay. As I told her, I don't care if we pulled away we did not pay for the food but bottom line you never curse at a customer and this is coming from someone who is in the customer service industry and gets yelled at, cursed out on the daily. Justine will be reported, I will not be treated in that Manner and I'm wondering how she would have handled things if I did not pull off, took my food and complained about her staff? Smh