Babies"R"Us

Terrible service, I was stuck at the register for over a half hour just to price match an item. Then I leave home and find out that a bag of items were missing. Cashier left bag I paid for behind the counter and forgot to give it to me. I then contacted the store and we verified my bag was at the store. Meanwhile I live in nyc, supervisor on the phone refused to ship me the item. I was told to wait till tomorrow for another person in management to see what they can do. POOR CUSTOMER SERVICE, don't waste your time going to this location!